Macy's Face Recognition
by Macy's
Retail face-recognition tied to false arrests. Subject of misidentification lawsuits.
Risk Score: 15/100 (Low) · 10+ incidents · Legal 48 · Safety 0 · Privacy 0 · Regulatory 20 · Security 0
Risk Score
Apr 27, 2026
Risk Score Breakdown
Legal Risk
Court cases & lawsuits
48/100
Safety Risk
Incidents & harm events
0/100
Privacy Risk
Breaches & GDPR actions
0/100
Regulatory Risk
FTC, EU enforcement
20/100
Security Risk
CVEs & vulnerabilities
0/100
Incident Timeline
10 total incidents · showing 5 most recent
Apr 2026
An EFF blog post discussed the growth of global surveillance after the 2011 Arab uprisings, but it does not describe any specific regulatory action involving Macy’s face recognition service. Affected parties are not identified in the signal.
Apr 2025
A lawsuit linked to Clearview AI (case No. 25-1673) is pending in the U.S. Court of Appeals for the Seventh Circuit. Limited public details are available on the claims or any impact on Macy’s face recognition use.
Apr 2025
A lawsuit involving Macy’s, Inc. and individuals Kimberly Michaud and Jeffrey Forbes was filed in the U.S. District Court for the District of Massachusetts (1:25-cv-11009). Limited public details are available about the allegations.
Aug 2021
A lawsuit in the U.S. District Court for the Northern District of Georgia alleges that Macy’s Retail Holding, Inc. engaged in age-based job discrimination. The case was filed by Carolyn Wright.
Aug 2021
Macy's Florida Stores LLC and Janice Baker were involved in a civil rights lawsuit under the Americans with Disabilities Act in the U.S. District Court for the Southern District of Florida. The case is listed as terminated.
Frequently Asked Questions
What is Macy's Face Recognition's AI risk score?
Macy's Face Recognition has an AI Risk Score of 15/100 (Low Risk). This score is calculated from 10+ documented public incidents across legal, safety, privacy, regulatory, and security categories.
Is Macy's Face Recognition safe to use?
Macy's Face Recognition by Macy's has a low risk profile based on public data. Organizations should review the full incident list and conduct their own due diligence. This score does not constitute legal advice.
Does Macy's Face Recognition have lawsuits?
Yes — our public records show 4 court case(s) for Macy's Face Recognition, including: Court Case: Robert Weissman v. Clearview AI, Inc.; Court Case: Forbes v. Macy's, Inc.; Court Case: Wright v. Macy's Retail Holding, Inc.; Court Case: Baker v. Macy's Florida Stores LLC.
How is the AI Risk Score calculated?
Scores are weighted across 5 categories: Legal (25%), Safety (25%), Privacy (20%), Regulatory (15%), Security (15%). Each incident is scored by severity and type, then decayed based on age. Active lawsuits and fatal incidents do not decay.
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